Daily Sales Dashboard
Today
Yesterday
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View data for
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Live · Today
Floor
SM Level
TL Level
TA Level
Location
All locations
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Queue & Capacity
Live
01
FLIB — Inbound
0
Connecting
Handled
4
Abandoned
0
AHT
0:00
02
FLMD — Manual Dialling
0
Connecting
Outbound Dialled
0
AVG Call Per Agent
0
AHT
00:00
11
Alvaria Login Count
0
Logged In
0
Connected
0
Available
0
ACW
0
Paused
21
Login Hours
0h
Total Login
0h
Talk + ACW
0h
Pause
0h
Time Deassign
0%
Utilisation
👥
Agent Status
Live
12
ULWP
0
Count
04
Pause
0h
Total Pause
0h
Break
0h
SM Feedback
0h
GTFB
0h
Mock Call
0h
GTSI
0h
GTHO
0h
GTSS
0h
GTRS
0h
Others
⏱
Call Time Performance
Live
03
Talk Time
00:00
Avg Talk
00:00
SL Avg
00:00
Non-SL Avg
TOTAL SHORT CALLS
< 5 mins
0
14–17
Long Calls Breakdown
> 60 min
0
> 50 min
0
> 40 min
0
> 30 min
0
📈
Conversion Through the Day
Live
Running conversion
9 Aug 2026 · running pax ÷ FLIB
💰
Sales Outcomes
Live
01
Pax
0
Total Pax
0
FIT
0
GDeals
5
Yesterday
9
7-Day Avg
02
Conv
0.0%
Conversion %
0
Unique Pax
4
FLIB Calls
41.7%
Yesterday
33.5%
7-Day Avg
03
FCS
0.0%
FCS %
0
Sale Made
4
FLIB Calls
0
Sale Made Yday
0.0%
7-Day Avg
04
PIF
0
PIF Today
0.0%
PIF Conv %
4
FLIB Calls
1
Yesterday
19.6%
7-Day Avg
05
PIF FCS CONV
0.0%
PIF FCS CONV %
4
FLIB Calls
0
CONV Sum
0.0%
Yesterday
0.0%
7-Day Avg
06
PIF FCS
0.0%
PIF FCS %
0
PIF FCS Count
4
FLIB Calls
0.0%
Yesterday
0.0%
7-Day Avg