How to pay using PayID or Bank Transfer

ANZ Desktop Browser

Select the Payments menu, then Pay Anyone
Select an account to make your payment from
Select Add a new payee
Choose Add a new payment type, select Email address
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

ANZ Mobile App

Tap the $ Pay icon on the Accounts tab
Tap on the + to make a payment to a new PayID
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Bendigo Bank Desktop Browser

Click on Move Money
Click Pay Anyone
Click New payee
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Bendigo Bank Mobile App

Select the Pay Anyone icon and add New Payee
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Commonwealth Bank Mobile App

Select Pay someone from the homepage
Select the + sign in the top right-hand corner
From the menu of options, click more and then select Email address
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Notes

If using Fly Lanka PayID for the first time, Commonwealth Bank may put a security hold of up to 24 hours on payment to us. We shall only issue tickets, once we receive the funds in our account.

ING Desktop Browser

Go to Transfer & pay, then Pay anyone
Choose +New payee, then select PayID
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

ING Mobile App

Tap Pay, then Pay anyone
Choose the account you wish to make the payment from
Choose +New payee, then select PayID
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Notes

ING currently has a $1,000 daily limit on all PayID payments

Macquarie Bank Desktop Browser

Select the $ icon on the side menu
Select the account the payment should come from
Add a new payee (PayID)
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Macquarie Bank Mobile App

Select the $ icon on the front screen
Select Make a payment
Add a new PayID by selecting Pay new
Select Email and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

NAB Desktop Browser

Once you’ve logged in, click Funds Transfer and choose Pay to a PayID
Under PayID type
Select Email and Enter [email protected]
Select Next to proceed
Choose the account you wish to pay from
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

NAB Mobile App

Select the account you want to transfer from
Tap Pay and then Pay Anyone
Tap Mobile/PayID
Select Email Address and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Suncrop Mobile App

Select Pay/Transfer, followed by Pay Someone
When you have selected your Account to pay from, tap Select Payee, then New Payee
Select Email Address and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)
Review the transaction and finalise the payment

Westpac Desktop Browser

In the Payments tab, select Make a payment
Add a new PayID payee by selecting Pay new payee
Under I want to pay – choose Email Address and enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)

Westpac Mobile App

Tap the Pay icon
Under From, select the account you want to make a payment from
Under To, tap Choose a payee or biller
Add a new PayID payee by selecting + Add
Tap New PayID/Mobile payee
Select Email Address and Enter [email protected]
Enter Transaction Description with reservation number and Billing Surname
(If any Description is does not mention reservation number and Billing Surname, then it could lead to a delay in issuing E-tickets and your reservation can be cancelled by the Airlines)

Desktop Browser

Open your online banking in a new tab
Choose to pay anyone
Use the pay by email option
Enter or paste the PayID
Validate the PayID is correct
Enter the amount
Pay

Mobile App

Open your mobile banking app
Choose to pay anyone
Use the pay by email option
Enter or paste the PayID
Validate the PayID is correct
Enter the amount
Pay

Notes

Some banks will delay the payment for up to 24 hours. Rest assured that your payment will go through.

PayID is a simple service that makes paying money to any account fast, safe and easy without knowing or remembering any bank account details (for more information, see http://www.payid.com.au).

Azupay automatically provides you with a unique PayID, only valid for your purchase at check-out (in the form of a QR code and email address). You can then use this PayID to transfer money from your online or mobile banking app.

PayIDs are safe and keep you in control of your payment. You don’t need to provide personal or financial information when you use PayID.

Should anything happen while you process your payment, Azupay will automatically cancel and refund the transaction.